Help Center

Shipping rates vary by location and order size. Most in-stock items ship within 1–2 business days. Delivery typically takes 3–7 business days.

Yes! Local pickup is available at our main warehouse. You'll receive a notification when your order is ready for pickup.

Yes, most units and tools include a manufacturer warranty. Warranty details are listed on each product page or available upon request.

We accept all major credit cards, PayPal, and select financing options at checkout.

Absolutely. Our website uses SSL encryption and secure payment processors to protect your data.

We currently offer financing options on qualifying purchases. Check out with Shop Pay or contact us for more info.

Yes. Items can be returned within 30 days if unused and in original packaging. Restocking fees may apply for certain HVAC units.

Contact our support team with your order number. We'll provide a return authorization and instructions.

Inspect shipments upon arrival. If damaged, take photos and contact us within 48 hours to file a claim.

No account is required, but creating one allows you to track orders and save purchase history.

Yes! HVAC professionals can apply for contractor pricing. Contact us to get set up.

You can sign up to be notified when it's back in stock, or contact us for an estimated restock date.

We provide diagnostics, installations, and maintenance for residential HVAC systems. Call or book online to schedule a visit. More about our services here.

Our services extend from Miami-Dade County to Broward County. Contact us to confirm if your area is covered.

Yes, all of our service techs are fully licensed, certified, and insured.